Core traveller care
Medical Assistance for Travellers
24/7 medical guidance for tourists, expats and students — telemedicine, triage and on-site care coordinated from one number across Mauritius and Seychelles.
Island Doctor
Ongoing GP support for residents, digital nomads and long-stay visitors who need continuity of care — not only emergency cover — across Mauritius.
24/7 Medical Call Centre
Round-the-clock medical triage by phone and WhatsApp — clinicians who escalate to doctors and field teams instantly across Mauritius and Seychelles.
Hospital & escalation
Hospital Admission Assistance
We secure beds, liaise with emergency departments and keep families and insurers informed throughout hospital admission in Mauritius.
Medical Escorts and Equipment
Qualified medical escorts and specialised equipment for transfers, repatriation legs and high-dependency travel across Mauritius and the Indian Ocean.
Crisis Management
Incident response for insurers, hotels and corporate clients — mass events, natural disasters and multi-casualty coordination across Mauritius and Seychelles.
Logistics & coordination
Evacuation & repatriation
Emergency Air Ambulance Evacuation
Time-critical aeromedical evacuation from Mauritius and Seychelles — ICU-capable aircraft, medical crews and receiving hospital coordination.
Medical Repatriation
Planned repatriation of stable patients to their home country with medical escorts, equipment and insurer-approved multi-leg routing.
Repatriation of Mortal Remains
Dignified coordination with authorities, embassies and funeral directors for repatriation of mortal remains from Mauritius and the region.
Insurance & billing
Medical Cost Containment
On-island cost control for assistance companies — appropriate care settings, negotiated rates and transparent invoicing across Mauritius and Seychelles.
Guarantees of Payment
Letters of guarantee and direct settlement with hospitals so covered travellers avoid large upfront deposits in Mauritius and Seychelles.