Medical Assistance for Travellers

Overview

When illness or injury occurs away from home, travellers need a licensed physician who understands insurance protocols, local hospital pathways and hotel logistics. TouristDoctor provides continuous medical assistance across Mauritius and Seychelles, connecting you to the right level of care within minutes.

From a first teleconsult through pharmacy guidance, hotel visits and hospital referral, our coordinators stay with your case until you are stable or safely handed over. Call the 24/7 hotline 86115 or reach us on WhatsApp — one contact for clinical advice and practical support.

Who it is for

• Holidaymakers and short-stay tourists needing urgent medical advice
• Expatriates and long-stay visitors without a local GP
• Students and interns living temporarily on the islands
• Cruise passengers requiring care at port or terminal
• Travellers whose insurer or assistance company has authorised local care
• Hotel guests referred by concierge or guest services

What is included

• Symptom triage and telemedicine by video or chat
• On-site doctor visits to hotels, villas and cruise terminals
• E-prescriptions and pharmacy guidance
• Hospital referrals when escalation is required
• Direct billing with 60+ insurers and assistance networks
• Case documentation for continuity of care and claims
• Multilingual coordination with family and travel companions

How it works

1. Call the 24/7 hotline 86115 or message us on WhatsApp.
2. Describe symptoms, location and insurance details if available.
3. A licensed physician advises, prescribes or dispatches an on-site visit.
4. We coordinate pharmacy, hotel logistics or hospital referral as needed.
5. We remain on the case until you are stable or safely referred.