Medical Cost Containment

Overview

As a local provider for major assistance networks, TouristDoctor steers patients toward clinically appropriate, cost-effective pathways — telemedicine before emergency visits, outpatient before admission when it is safe to do so.

Our teams combine medical triage with preferred-provider pricing, pre-authorisation support and itemised billing so insurers retain control without compromising patient safety. Reach our coordination desk 24/7 via hotline 86115 or WhatsApp.

Who it is for

• Assistance companies managing high-frequency tourist medical claims
• Travel insurers seeking on-island utilisation management
• Corporate medical benefit managers with staff travelling to the islands
• TPAs requiring transparent, auditable local invoices
• Hotels partnering on appropriate care pathways for guests

What is included

• Clinical triage to the right level of care
• Preferred provider network pricing and rate negotiation
• Pre-authorisation and ongoing case review
• Steering from ER or inpatient settings when outpatient care is suitable
• Detailed itemised billing for insurers and assistance companies
• Duplicate and outlier charge review before invoice submission
• Regular utilisation and cost reporting for partner portfolios

How it works

1. A case is opened via partner referral, 86115 or WhatsApp.
2. Triage determines the clinically appropriate and economical setting.
3. Pre-authorisation and network rates are applied when required.
4. Care is delivered and documented with transparent cost tracking.
5. Itemised invoices and case notes are submitted for settlement.

Partner benefits

• Lower average claim cost without unsafe under-treatment
• Single on-island partner for triage, care and billing integrity
• Audit-ready documentation aligned with assistance company controls
• Clear escalation when higher-acuity care is genuinely required